Versand und Rücknahme

We send with DPD Predict and Sieber logistics throughout Switzerland free of charge, in the near abroad from 100EURO value of goods flat rate 20EURO shipping costs. To customers from the surrounding Europe we send the tents for free only the import tax and the customs are collected by transport companies.

A right to return the ordered goods exists basically only with wrong delivery by the A-Frame Distribution GmbH, production defects and transport damages which arose in the course of the delivery. Therefore we ask our customers expressly to check the received delivery on receipt promptly for appropriate deficiencies. Any errors or deficiencies in the delivery must be reported to A-Frame Distribution GmbH immediately. If there is a defect or damage that is attributable to A-Frame Distribution GmbH, A-Frame Distribution GmbH is entitled to choose between exchange or removal of defects at its own discretion. The goods must be returned in their original packaging, unused and fully, the return is at the expense of the buyer.